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Wallis Automotive Europe – WAE CEE Kft.

WAE CEE Kft. is the Opel importer of passenger cars and commercial vehicles in Hungary, Slovenia, Croatia, and Bosnia and Herzegovina. As an importer, we are in charge of both the support of an extensive retail network and the supply of car parts and assessories for a more than one million fleet in the region.

About Opel

Opel is one of Europe’s largest carmakers. It was founded in 1862 in Rüsselsheim, and began car manufacturing in 1899. Opel has been part of the PSA Group since August 2017. Opel, along with its sister brand Vauxhall, is represented in more than sixty countries and sold more than one million vehicles in 2019. It is currently working to electrify its range of products, ensuring that customers’ future mobility needs are met with sustainable success. By 2024, all European model series will offer an electric option This strategy is part of a corporate plan named PACE! to make Opel sustainably profitable, global, and electric.



We are looking for a

Field Technical Manager (“Flying Doctor”)
(Customer Care)

in our Budaörs team responsible for Hungary
Job details, tasks
  • Responsible for brands Opel and Chevrolet in Hungary in the designated geographical area
  • Visit Opel and Chevrolet Authorized Repairers on regular basis meeting with the appropriate personnel (Retail Operator, Service Manager, Service Advisor) providing support and advise where necessary, when working towards the resolution of difficult technical issues and customer cases
  • Provide on-site support for Repairers as needed, if the Repairer is unable to resolve a technical issue
    • Provide guidance in diagnosis of electronic components
    • Supervise complex fault findings and repairs
    • Coach repairers in implementation of latest technologies (base trainings are provided by the Training Center)
  • Coordinate with Customer Assistance Center in order to provide the utmost efficient consulting for customer case resolution.
  • Support sales and retention processes for fleets, keep contacts with fleet representatives as needed
  • Ensure appropriate processes are in place at the Dealership to support overachievement of Customer Satisfaction targets
  • Review Authorized Repairer’s business results and discuss/develop it with the Retail Operator/Service Manager
Requirements
  • Proven knowledge in diagnostics of vehicle electronics, or any gained experience at vehicle electronics development
  • University or college degree in technical, mechanical, or electronics engineering
  • 3-5 years’ experience at automotive industry
  • Understands the relationship and communication between vehicle systems
  • Active English language knowledge is a must (written and spoken)
  • Customer focused, problem solving attitude
We offer
  • Competitive reward package
  • Company car
  • Fringe benefit package
  • Group life insurance
  • Great team-work of seasoned experts
  • Flexible working hours with the possibility of working from home
Location
  • Budaörs, Szabadság u. 117/C (Budaörs Office Park) and territory of Hungary
How do I apply
  • If you are interested in our company and this position, please send us your CV with the position name in the e-mail subject to the following e-mail address: cv@mernokallasok.hu or click on to [jelentkezés az állásra]
állás, állások, mérnök állások,  műszaki állás,  mérnök, műszaki, IT állások portálja. s Állás mentése s s Állás továbbküldése s Állás nyomtatása